Here at Keynsham Photo Centre Limited we take your privacy seriously and we will only use your personal data to provide you with the service you have requested from us.
This policy will explain to you as customers, the new General Data Protection Regulations (“GDPR”) which come into force on 25 May 2018, and the ways in which we as a company will implement them. If you have any questions, please feel free to contact any member of our team, who are fully up-to- date with the new regulations and will be happy to help.
So what is personal data?
Personal data means any information relating to an identified or identifiable person such as:
- Email address;
- Telephone number
When do we as a company collect this personal data?
When you purchase any products from us, either by:
- Logging into our website to place an order;
- Coming in-store and placing an order over the counter or using our in-store kiosk.
Also, if you sign up to receive our latest offers and newsletters.
Why do we collect this information?
We use the information you provide to identify your order, contact you if we have a query, keep you up-to- date with the progress of your order, and if you have opted to receive our newsletters, to send you details of our latest news and offers.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, we implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Where your information is transferred to us using a third party server, we confirm that they too have taken steps to use secure systems.
What are Cookies?
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system available upon their first visit.
External Website Links and Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/yzVxBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Downloads and Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.
Email Mailing Lists and Marketing Messages
We do operate an email mailing list program through Mail Chimp. This is a secure site and you will not get unsolicited emails from us. We may ask your permission if you would like to opt into our mailing list. If you do choose to opt in, you can unsubscribe at any time and no data or information pertaining to you will be saved.
If you have already provided us with your personal data for mailing purposes, we will seek your consent authorising us to continue holding your details. This will be in a form of an e-mail which will ask you to opt-in to receive future mailings.
Control of your Personal Data
The new GDPR gives you as a person better control over your data.
You therefore will be able to request deletion of your data at any time by emailing or calling us. We aim to be transparent with our customers at all times. We respect and value your information and we will only contact you with newsletters you have requested to opt into. When visiting our website you are free to browse as much as you wish and no data will be collected. If you have made an enquiry or opted into our mailing list and you wish to update or delete your data, this can be done within 1 working day and you will need to contact us by email or by phone.
Social Media Policy and Usage
We adopt a Social Media Policy to ensure our business and our staff conducts themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Please feel free to contact us at anytime should you have any queries.